Terms of Service
Effective October 8, 2026
These terms govern your use of Vigilnode and Vigil. By creating an account or purchasing a subscription, you agree to them and confirm that you can act for the business you connect.
The service
Vigilnode provides local SEO workflows, Google Business Profile management, posting, review assistance, local ranking measurement, website SEO workflows, and related reporting. Features depend on the integrations you connect and the permissions those providers make available.
Your authorization and responsibility
You authorize Vigilnode to read data and perform actions within the control mode and permissions you select. You are responsible for the accuracy and legality of business information, content, offers, accounts, and instructions you provide, and for reviewing sensitive or regulated material before publication.
Vigil and automated actions
Vigil may generate recommendations and, when Trust Vigil is enabled, execute bounded low-risk actions. Automated or AI-generated output can be incomplete or incorrect. You remain responsible for your business, connected accounts, and published claims. Do not use Vigilnode for deceptive content, fake reviews, unlawful marketing, or infringement.
No ranking or revenue guarantee
Search results are controlled by third parties and change over time. Vigilnode does not guarantee a particular ranking, number of calls, leads, customers, or amount of revenue. Examples and case studies are illustrative and results vary.
Subscriptions and payment
The Business plan is $297/month, billed at signup and renewed monthly until canceled, with no free trial. New standard Business subscriptions started on or after October 8, 2026 include a 60-day money-back guarantee starting with the first successful subscription payment. Request it within those 60 days to receive a full refund of your Business subscription payments made during that window and cancel the subscription. See the Refund and Cancellation Policy for the request process and covered payments. Any applicable taxes or approved discounts are shown in checkout. Existing subscriptions and previously started trials retain their agreed payment and refund terms. Agency plans, additional businesses, and custom plans follow their separate checkout terms and are not covered by this standard Business guarantee. You can cancel through the billing portal before the next renewal; paid access continues through the applicable period unless otherwise stated.
Invitation-code exception: eligible new Business customers may redeem a valid trial code before checkout for a seven-day free trial. A card is required, with no subscription payment due during the trial. The subscription renews at $297/month after seven days unless canceled before the trial ends. The money-back guarantee starts with the first successful subscription payment, not the trial's start date. Trial codes do not apply to existing subscriptions, Agency plans, or additional businesses.
Third-party services
Google, Stripe, Pipedream, website platforms, ranking providers, and other connected services are governed by their own terms. We are not responsible for their outages, policy changes, account suspensions, or decisions.
Business data and health information
Vigilnode is not a medical record system and is not offered as a HIPAA-compliant service. Do not submit protected health information or patient records. Review content should be handled carefully and must not reveal confidential customer or patient details.
Availability and changes
We work to keep the service reliable, but do not promise uninterrupted availability. We may change features to improve safety, comply with provider policies, or protect the service. We may suspend accounts that create security, legal, payment, or abuse risks.
Disclaimers and liability
The service is provided “as is” to the extent permitted by law. To the extent permitted by law, Vigilnode is not liable for indirect, incidental, special, consequential, or lost-profit damages, and total liability relating to the service will not exceed the fees you paid to Vigilnode during the three months before the event giving rise to the claim.
Contact
Questions: admin@vigilnode.net. See also our Privacy Policy and Refund and Cancellation Policy.